Princes Limited ("Princes" or "we") are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is Princes Limited of Sixth Floor, Royal Liver Buildings, Pier Head, Liverpool, L3 1NX.
Princes’ nominated representative for the purpose of the Act is Martyn Rodmell.
1. Information we may collect from you
Princes may collect and process the following data about you:
- (a) information that you provide by filling in forms on the website www.crosseandblackwell.co.uk ("Website"). This includes information provided at the time of registering to use the Website, subscribing to the service, posting material or requesting further services. Princes may also ask you for information when you enter a competition or promotion sponsored by Princes Limited, and when you report a problem with the Website.
- (b) if you contact Princes, they may keep a record of that correspondence.
- (c) Princes may also ask you to complete surveys that Princes use for research purposes, although you do not have to respond to them.
- (d) details of your visits to the Website including, but not limited to, traffic data, location data, weblogs and other communication data and the resources that you access.
2. Where we store your personal data
All information you provide to Princes is stored on their secure servers. Where Princes have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. Princes ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although Princes will do their best to protect your personal data, they cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once Princes have received your information, they will use strict procedures and security features to try to prevent unauthorised access.
3. Uses made of the information
Princes use information held about you in the following ways:
- (a) to ensure that content from the Website is presented in the most effective manner for you and for your computer.
- (b) to provide you with information, products or services that you request from Princes or which we feel may interest you, where you have consented to be contacted for such purposes.
- (c) to carry out their obligations arising from any contracts entered into between you and Princes.
- (d) to allow you to participate in interactive features of the service, when you choose to do so.
- (e) to notify you about changes to the service.
Princes may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and they may contact you about these by post or telephone.
If you do not want Princes to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which Princes collect your data.
4. Disclosure of your information
Princes may disclose your personal information to any member of their group, which means their subsidiaries, their ultimate holding company and its subsidiaries, as defined in the Companies Act 2006. In addition Princes may disclose your personal information to an associated company of Princes and/or the Princes group.
Princes may disclose your personal information to third parties:
(a) in the event that Princes sell or buy any business or assets, in which case Princes may disclose your personal data to the prospective seller or buyer of such business or assets.
(b) if Princes or substantially all of its assets are acquired by a third party, in which case personal data held by Princes will be one of the transferred assets.
5. Your rights
You have the right to ask Princes not to process your personal data for marketing purposes. Princes will usually inform you (before collecting your data) if they intend to use your data for such purposes or if they intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms Princes use to collect your data. You can also exercise the right at any time by contacting Princes at email@example.com.
The Website may, from time to time, contain links to and from the websites of Princes’ partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Princes do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
6. Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet Princes’ costs in providing you with details of the information they hold about you.
Acceptable use policy
This acceptable use policy sets out the terms between you and us under which you may access our website www.crosseandblackwell.co.uk (the “Website”). This acceptable use policy applies to all users of, and visitors to, the Website.
Your use of the Website means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use.
The Website is a website operated by Princes Limited (“Princes” or “we”). Princes are registered in England and Wales under company number 02328824 and we have our registered office at Sixth Floor, Royal Liver Buildings, Pier Head, Liverpool L3 1NX, UK. Our main trading address is Sixth Floor, Royal Liver Buildings, Pier Head, Liverpool L3 1NX, UK. Our VAT number is 319601958.
1. Prohibited uses
You may use the Website only for lawful purposes. You may not use the Website:
- (a) in any way that breaches any applicable local, national or international law or regulation.
- (b) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
- (c) for the purpose of harming or attempting to harm minors in any way.
- (d) to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
- (e) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
- (f) to knowingly transmit any data, send or upload any material that contains viruses, trojans, worms, time-bombs, logic bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
- (a) not to reproduce, duplicate, copy or re-sell any part of the Website in contravention of the provisions of our terms of website use.
- (b) not to access without authority, interfere with, damage or disrupt:
- (i) any part of the Website;
- (ii) any equipment or network on which the Website is stored;
- (iii) any software used in the provision of the Website; or
- (iv) any equipment or network or software owned or used by any third party.
2. Interactive services
Princes may from time to time provide interactive services on the Website, including, without limitation:
- (a) chat rooms.
- (b) bulletin boards.
Where we do provide any Interactive Service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
Princes will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any Interactive Service provided on the Website, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, Princes are under no obligation to oversee, monitor or moderate any Interactive Service we provide on the Website, and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our Interactive Services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an Interactive Service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any Interactive Service should be made aware of the potential risks to them.
Where we do moderate an Interactive Service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
3. Content standards
These content standards apply to any and all material which you contribute to the Website (“Contributions”), and to any interactive services associated with it.
You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.
- (a) be accurate (where they state facts).
- (b) be genuinely held (where they state opinions).
- (c) comply with applicable law in the UK and in any country from which they are posted.
Contributions must not:
- (a) contain any material which is defamatory of any person.
- (b) contain any material which is obscene, offensive, hateful or inflammatory.
- (c) promote sexually explicit material.
- (d) promote violence.
- (e) promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
- (f) infringe any copyright, database right or trade mark of any other person.
- (g) be likely to deceive any person.
- (h) be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
- (i) promote any illegal activity.
- (j) be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
- (k) be likely to harass, upset, embarrass, alarm or annoy any other person.
- (l) be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
- (m) give the impression that they emanate from Princes, if this is not the case.
- (n) advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
4. Suspension and termination
Princes will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of the Website. When a breach of this policy has occurred, we may take such action as we deem appropriate.
Failure to comply with this acceptable use policy constitutes a material breach of the terms of website use upon which you are permitted to use the Website, and may result in our taking all or any of the following actions:
- (a) immediate, temporary or permanent withdrawal of your right to use the Website.
- (b) immediate, temporary or permanent removal of any posting or material uploaded by you to the Website.
- (c) issue of a warning to you.
- (d) legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- (e) further legal action against you.
- (f) disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
Princes exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and Princes may take any other action we reasonably deem appropriate.
5. Changes to the acceptable use policy
Princes may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on the Website.